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Booking Terms

Cancellations


If You have paid a Booking Deposit (always equivalent to the cost of one night’s accommodation or service) or the full amount of Your Booking:

If You cancel Your Booking within 48 hours of the scheduled check-in time on the date of arrival as printed on your booking confirmation a charge equivalent to the cost of one night’s accommodation (or service) will be levied.
If You need to cancel Your Booking more than 48 hours before the scheduled check In-time then please refer to the Conditions of Use below for specific terms relating to our Refund Policy.

Amendments and Cancellations
To amend or cancel Your Booking, call the business directly using the number contained within the booking confirmation. If you amend Your Booking within 48 hours of the scheduled check-in time on the date of arrival, and as a result You cancel any room night with less than 48 hours notice a charge equivalent to the cost of one night’s accommodation (or service) will be levied.
Payment.
The total amount payable to confirm the Booking is quoted above and will be charged to Your credit or debit card at the time of Booking.
All additional goods and services purchased during your stay must be paid in full on presentation of invoice at check-out.

Conditions of stay
We have some standard rules that are designed to ensure that we comply with regulations relating to matters such as fire, health and safety, and to enhance the comfort and wellbeing of our guests. If you would like to check our conditions of stay please contact us.
We reserve the right to terminate Your Booking immediately without being liable for any refund or compensation where You engage in unacceptable behaviour that causes a disturbance or nuisance to other guests.

Liability

Other than for death or personal injury caused by Our negligence or misrepresentation, Our total liability to You is limited to the price of the Booking and to the fullest extent permitted by law all warranties are excluded and in no circumstances will We be responsible for any indirect or special damages.
We will not be liable for failure to perform to the extent that the failure is caused by any factor beyond our reasonable control. You are responsible for any damage or loss caused to Us or our property by Your act, omission, default or neglect and You agree to indemnify Us and to pay Us on demand the amount reasonably required to make good or remedy any such damage or loss.

Data protection
We may process the information You provide to Us for the purposes notified by Us to the Information Commissioner. By making a Booking, You consent to this processing of information.

Conditions

Check in time - 5pm until 9pm. Check out before 10am. No smoking inside the building. No pets permitted. Children welcome.

Accessibility information

Number Of Floors:2

Terms and conditions of use of this Website

Access and use of this website (“Website”) and its content is subject to the following terms and conditions of use (“Website Terms of Use”). By accessing the Website you confirm that you have read, understood and accept these Website Terms of Use.

In these Website Terms of Use, “we“, ”us” and “our” means papillonrestaurant.co.uk, and “you” and “your” means you, the Website user.
Our business is continually evolving and as such we reserve the right to change our Terms and Conditions when necessary. It is your responsibility to ensure that you are up to date with all of our T&Cs. By signing up for any of our services you agree to be bound by all papillonrestaurant.co.uk Terms and Conditions.

Website access and availability

The information and services provided on or through this Website, are directed at those who can access the Website from the United Kingdom. Any online services and information we provide to you at your request will be in respect of online bookings and or menu/dish information, which are subject to English law.
The Website is provided on an “as is” and “as available” basis and, whilst we have taken care in the preparation of the Website, we do not warrant that you will always have access to the Website (in whole or in part) or that access to the Website will be uninterrupted or error-free at all times. In addition, we do not warrant that your use of the Website or any material downloaded from it will not cause damage to any property, including, but not limited to, loss of data or computer virus infection. 

Company Information

This website is made available to you by Papillon Restaurant, a trading name of Papillon Ltd having its trading address at 17 High Road, Stapleford Hertfordshire, SG14 3NW


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